Current vacancies

We are looking to recruit an Account Manager within the IFGL Sales Team to support our Europe region and our Europe Sales Manager. This is an exciting opportunity to build relationships with our distributors and continuously challenge IFGL to provide better levels of service in order that we remain at the forefront of industry standards and the “Go to” product provider.

The purpose of the role is to provide a primary point of contact for support, technical administration assistance and general relationship management to our brokers and IFGL sales force. The role will also give the opportunity to attend corporate events, which is key in building relationships internally and externally within the industry.

The main responsibilities will include:

• Provide support and assistance to the sales force and brokers on processes and operational procedures.
• Provide training, meetings and presentations over Zoom/Teams when require
• Establish and maintain strong relationships with brokers and sales in order to identify their needs and work out how IFGL can best meet their requirements.
• Ensure that work is prioritised accordingly.
• Effectively manage broker and staff relationships, promptly and efficiently.
• Take responsibility to ensure queries received into the team are dealt with in a timely manner, either by you or another department.
• Effectively solve problems and clearly communicate with relevant parties.
• Regularly review the pipeline report, suggest and implement ways of improving efficiency of achieving clean new business applications.
• Deliver on the IFGL promise of providing the ultimate customer experience and embracing IFGL behaviours and culture.
• Compilation and analysis of sales reports to managers.
• Entertaining brokers on office visits and trips to the island.

To ensure that this role is carried out to the desired level, the successful candidate should have the following skills:

• 2 years experience in an insurance or financial services role.
• It would be beneficial but not required to have an understanding of the Insurance (Anti-Money Laundering) Regulations 2008 and knowledge of Customer Due Diligence requirements in line with the Isle of Man Financial Services Authority AML/CFT Requirements and Guidance.
• Ability to work on own initiative or as part of a team and be able to cope under pressure to meet tight deadlines.
• Excellent oral, analytical and written communication skills.
• Strong listening and questioning skills.
• Ability to effectively manage customer and staff relationships, promptly respond to queries whilst ensuring promises are kept expectations are managed.
   

If you or you know someone who is interested in applying for this position, please forward a current CV with a covering letter to careers@ifg-ltd.com.