Current vacancies

Senior Customer Services Administrator - New Business


Location: Castletown, Isle of Man
Department: Customer Services
Closing date: 02 Jul 2025



We currently have a permanent position available within the Customer Services Department of the IFGL Insurance Division for a Senior Administrator within our New Business Team.

We are seeking a team member with a strong understanding of customer due diligence and also experience with trust and corporate administration.

Key Responsibilities include:

  • Reviewing new business applications for quality and regulatory Anti-Money Laundering and Counter Terrorism Financing control purposes.
  • Ensuring that new business applications have been accepted and processed in line with internal guidelines & procedures.
  • Contacting Financial Advisers and Customers to request outstanding information.
  • Reviewing trust and corporate documentation as part of the new business application process.

 

To ensure that this role is carried out to the desired level, the successful candidate should have the following skills and experience:

  • A minimum of 4 years experience in Life Assurance, ideally within new business or trust and corporate administration
  • A strong understanding of the Isle of Man Financial Services Authority’s (FSEAs) Guidance Notes on Anti-Money Laundering and Preventing the Financing on Terrorism

 

If you, or you know someone who is interested in applying for this position, please forward your current CV with a covering letter to careers@ifg-ltd.com 

We encourage and welcome applications from people with diverse backgrounds because we embrace diversity and inclusivity within our business.

Benefits for Isle of Man employees



28 days holiday plus UK bank holidays



Generous discretionary bonus scheme



Voluntary “double matching” pension scheme



Private medical insurance (after qualification period)



Life assurance



Income protection



Free car parking



On site gym