Current vacancies

Senior Customer Services Administrator - New Business


Location: Castletown, Isle of Man
Department: Customer Services - New Business
Closing date: 23 Feb 2026



We currently have a permanent position available within the Customer Services New Business department for a Senior Administrator.

 

The main responsibilities will include:

  • Review and quality-check documentation to ensure accuracy, completeness, and compliance with AML/KYC and multi-jurisdictional requirements.
  • Ensuring that new business applications have been accepted and processed in line with internal guidelines & procedures.
  • Contacting Financial Advisers and Customers to request outstanding information.

 

To ensure that this role is carried out to the desired level, the successful candidate should have the following skills and experience:

  • A minimum of 4 years’ experience in Life Assurance, ideally within new business or an AML type role
  • Good communication and organisational skills
  • Strong knowledge of AML, CDD, FATCA & CRA along with offshore regulatory requirements
  • Excellent attention to detail with the ability to review, quality-check, and resolve complex cases

 

If you or you know someone who is interested in applying for this position, please forward a current CV with a covering letter to careers@ifg-ltd.com.

We encourage and welcome applications from people with diverse backgrounds because we embrace diversity and inclusivity within our business.

Closing date for this vacancy will be 23 February 2026.

Benefits for Isle of Man employees



28 days holiday plus UK bank holidays



Generous discretionary bonus scheme



Voluntary “double matching” pension scheme



Private medical insurance (after qualification period)



Life assurance



Income protection



Free car parking



On site gym